Local Learnings

Service Specific Orientation

This is completed at each DHB for new managers as to their own requirements. Possible general management aspects that will be covered include:

Meeting key personnel in the service and understanding relationships
Responsibilities and reporting lines
Policies and how they are accessed
Financial management
Human Resource processes

Local DHB Way

Each DHB has an established Vision, Values and Mission Statement. This gives the new manager a sense of direction of where the organisation is heading. The District Annual Plan and District Strategic Plan will give direction in detail.

The culture of an organisation isn’t able to be ‘read about’, it has to be experienced. Most DHBs have been institutions for up to 100 years! That creates an enormous organisational history. Many ways of behaving have evolved and only become known when established staff demonstrate it.

All DHBs have established very distinctive systems and use different IT systems. This is enormous learning for a new manager, even if they’ve come from another DHB.

Aspects that may be covered when orientating new managers to the local DHB way are:

Meeting and having time with key personnel outside of your area
When celebrations occur
Communication channels such as newsletters
Availability of individual learning opportunities

Snapshot leadership learning

Most DHBs offer short learning opportunities to all their leaders/managers in the areas of management and leadership.

Personal Development Plan

Not all DHBs might call them ‘Personal Development Plans’ but there is always a document, perhaps attached to the Performance Development cycle, that lists what the manager hopes to achieve in the coming year and future years. These achievements might be operational but it is the learning they wish to undertake that we are interested in. Their immediate manager should become ‘coach’ in this regard, assisting them to reach their learning objectives. With each learning activity undertaken, whether formally or informally, goals should be created and attached to their learning plan and feedback at completion to see if the goals have been met.